GUWAHATI, June 17 - With a view to provide prompt response to the public for various land-related complaints, the Kamrup Metro district administration has set up a task force for faster disposal of such matters.
�The Revenue Circle Officers are bound to give prompt responses and services to a large number of public requests and considering the scope for improvement in the present service delivery system of local land revenue administration, we have decided to set up a task force for prompt disposal of various land-related complaints,� Dr M Angamuthu, Deputy Commissioner of Kamrup Metro said.
Additional Deputy Commissioner Barnali Sharma will be the convener of the task force and it will have the Circle Officers (COs) of Chandrapur, Sonapur, Dispur, Guwahati and Azara as well as the Deputy Commissioners of Police of Guwahati East, West and Central zones as members.
�The task force will meet at least once a week and review the status of disposal of public complaints. It will follow certain guidelines laid down and also evolve other modalities in due course,� said Dr Angamuthu.
The COs of all revenue circles have also been directed to display their mobile numbers in their respective offices with a request to the public to contact him or her for any complaints regarding service delivery.
�The COs have been directed to remain accessible to members of public visiting their offices and to spend at least an hour on a regular basis in the room of their Land Revenue staff for supervision of such staff. The convener of the task force shall take steps for adequate publicity of the toll free number 1800-3453628 for lodging any public complaint and of the email ID [email protected] for lodging any public complaint. Every complaint received through email should be acknowledged and action taken in respect of the complaint should be informed to the complainant,� said the DC.