BONGAIGAON, April 7 - Automated teller machines (ATMs) managed by the State Bank of India (SBI) here have been running out of cash since the past few days.
When contacted, a top SBI official confirmed that a cash crunch had hit ATM services in the town area since the last few days. The ATM services are likely to improve only after April 12 with the borrowing of cash from other banks, the officer added.
No notice has been put on the ATM kiosks which have run dry by the bank authorities to minimise the harassment caused to customers, a senior citizen here alleged.
Banks charge transaction fees from customers for using ATMs, but when ATMs run out of money, banks do not pay any fine to customers for failing to provide service. This is sheer injustice and the Reserve Bank of India should look into the matter if it respects the rights of bank customers, said Gautam Ghose, a local businessman.