AIZAWL, Dec 1 - The Mizoram Right to Public Services Act, 2015 has come into effect from today. This gives the right to the people in receiving various public services from the government within a stipulated time.
Under Section 4 of the new law, the State Government had on November 18 notified to make 51 public services provided by seven Departments � Food, Civil Supplies & Consumer Affairs, Transport, Taxation, Rural Development, Finance, Social Welfare and Public Health Engineering � time bound, which entails that a citizen has the right to receive the listed public services from Designated Officer within a stipulated time.
First Appellate Authority and Second Appellate Authority have also been appointed for registering grievances, if any, under the law. First Appellate Authority can impose a fine of Rs 500 - Rs 5,000 on the Designated Officer if the public service is delayed without genuine reason. The First Appellate Authority can even impose a fine of Rs 250 per day, up to Rs 5,000, after the stipulated time ends.
Major among the public services over which the citizen has a right under the Act include ration card, job card under MGNREGA, professional tax clearance certificate, driving licence with smart card, renewal of driving licence with smart card, registration of vehicles with smart card, domestic water supply connection, disability certificate, and pension payment order.
