GUWAHATI, Nov 15 - With a view to plugging any scope for misuse and to discourage touts and agents involved in black-marketing of tickets, Indian Railways has made some changes in its refund rules.
NFR Public Relations Officer Nripen Bhattacharya said that the new refund rules have come into effect from November 12.
As per the revised rules, the levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets has been fixed at Rs 30 for unreserved (second class) and Rs 60 for second class (reserved) and other classes.
The cancellation charge per passenger on confirmed or reserved tickets has also been revised.
The minimum cancellation charge till 48 hours before the scheduled departure of the train is now Rs 240 for first AC and executive class, Rs 200 for second AC and first class, Rs 180 for AC three tier and 3A economy, Rs 120 for second sleeper class and Rs 60 for second class.
Between 48 hours and 12 hours before the scheduled departure of the train, the cancellation charge will be 25 per cent of the ticket charge, and between 12 hours and four hours before the scheduled departure of the train, it will be 50 per cent as per the revised rules.
There will be no refund if the ticket is cancelled less than four hours before the scheduled departure of the train.
Refund of unused RAC/waitlisted tickets will be provided up to half an hour before the scheduled departure of the train subject to deduction of clerkage charges, while no refund will be provided less than 30 minutes before the scheduled departure of the train.
