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E-commerce lifesaver for India Post

By Raju Das

SHILLONG, Sept 30 - The booming e-commerce business in India has been a lifesaver for India Post, which has registered an impressive growth in delivery of goods in the country, especially in the North East.

Chief Post Master General, NE-Circle I, SC Barmma said here today that the delivery of parcels from e-commerce business houses like Amazon, Myntra, Naptol and others have brought in Rs 500 crore to India Post in the last financial year.

�On an average, we are dealing with 40,000-50,000 parcels from e-commerce business houses daily. In Chennai alone we have about 4,000 parcels delivered every day,� Barmma said.

Expecting an increase from such businesses, he said that India Post would double its revenue collection in this fiscal. �There is expectation that we would hit the Rs 1,000 crore mark from delivery of parcels alone in this fiscal,� the CPMG stated.

About the delivery of such products in the NE, the official said that the region is one of the biggest markets for India Post. Most of the products shipped into the region as �branded items� are not easily available in the region and hence the demand.

Barmma said the postal services in India has the highest network of post offices in the country with 1.55 lakh post offices stretched across the nation, which is a big attraction for e-commerce business houses.

�We would be opening warehouses soon in some of the head post offices in NE-I Circle to deal with the huge consignment of parcels,� Barmma informed. NE-I Circle headquartered here looks after six Northeastern States, barring Assam and Sikkim.

Providing details about the Postal services, Barmma said although India Post has increased its revenue collection, however, overall there is an annual deficit of Rs 4,000 crore. �The total expenditure of postal services in India is Rs 16,000 crore and the revenue generated is Rs 12,000 crore annually. About 90 per cent of the expenditure is incurred on salary of the five lakh staff,� he said adding the gap is, however, reducing each year.

Barmma informed that all the State post offices in the Circle would have core banking solution by the end of this year. Work to provide Internet banking solutions in the head post office here has begun and now customers would be able to file their insurance claims and open and operate accounts through net banking.

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