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Consumers forum moves DC over violation of norms

By Staff Reporter
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GUWAHATI, Sept 21 � Alleging blatant violation of the laid down norms by a section of private hospitals, nursing homes and diagnostic centres in the capital city, the Consumers� Legal Protection Forum, a consumer rights body, today submitted a complaint with the Deputy Commissioner of Kamrup (Metro) Dr M Angamuthu in this connection.

�These private hospitals, nursing homes and diagnostic centres of Guwahati are depriving their patients from some essential services. So, we demand of the Deputy Commissioner of Kamrup (Metro) to conduct a detailed survey and spot verification on the parking facility for the common patients of each and every private hospital, nursing home and diagnostic centres of Guwahati,� said Ajoy Hazarika, chief coordinator of the Forum.

In its memorandum, the Forum alleged that most of the private hospitals, nursing homes and diagnostic centres of Guwahati do not have sufficient and notified parking area for their patients and attendants.

�Some private hospitals, nursing homes and diagnostic centres do not have parking places for the ambulances. These healthcare establishments officially show that they have ample parking area for the patients and their attendants, but practically this parking area is always reserved and used for their office staff and doctors,� Hazarika pointed out, adding that the common patients and their attendants are never allowed to use these parking areas.

Hazarika alleged that some healthcare establishments of Guwahati even collect parking fee from their patients and their attendants which is much higher than the GMC parking fee. �Through the Forum�s consumer helpline we frequently get such complaints from the patients and their attendants,� said Hazarika.

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Consumers forum moves DC over violation of norms

GUWAHATI, Sept 21 � Alleging blatant violation of the laid down norms by a section of private hospitals, nursing homes and diagnostic centres in the capital city, the Consumers� Legal Protection Forum, a consumer rights body, today submitted a complaint with the Deputy Commissioner of Kamrup (Metro) Dr M Angamuthu in this connection.

�These private hospitals, nursing homes and diagnostic centres of Guwahati are depriving their patients from some essential services. So, we demand of the Deputy Commissioner of Kamrup (Metro) to conduct a detailed survey and spot verification on the parking facility for the common patients of each and every private hospital, nursing home and diagnostic centres of Guwahati,� said Ajoy Hazarika, chief coordinator of the Forum.

In its memorandum, the Forum alleged that most of the private hospitals, nursing homes and diagnostic centres of Guwahati do not have sufficient and notified parking area for their patients and attendants.

�Some private hospitals, nursing homes and diagnostic centres do not have parking places for the ambulances. These healthcare establishments officially show that they have ample parking area for the patients and their attendants, but practically this parking area is always reserved and used for their office staff and doctors,� Hazarika pointed out, adding that the common patients and their attendants are never allowed to use these parking areas.

Hazarika alleged that some healthcare establishments of Guwahati even collect parking fee from their patients and their attendants which is much higher than the GMC parking fee. �Through the Forum�s consumer helpline we frequently get such complaints from the patients and their attendants,� said Hazarika.