AGARTALA, July 30 - The mobile and data services of the state-run telecom company BSNL remained disrupted for the ninth day on Tuesday in 10 states following a fire incident at an exchange in Kolkata�s Salt Lake last week, officials said.
The services were affected in eight north-eastern states, West Bengal, and Andaman and Nicobar Islands as a major transmission equipment was burnt after a fire broke out at the Bharat Sanchar Nigam Limited (BSNL) building in Salt Lake on July 22 evening.
�The engineers are still working hard to restore the service,� BSNL acting General Manager in Tripura DP Wasnik told IANS.
�Since July 22, the BSNL engineers are working on a war-footing manner to normalise the services. We are hopeful that the services would be stabilised in a day or two,� the official added.
The BSNL authority has regretted to the customers in the region due to the inconvenience.
The BSNL has crores of customers in eight north-eastern states, West Bengal and Andaman and Nicobar Islands. Due to disruption in pre-paid mobile and data services, banking and other online services have also been largely affected. � IANS