NEW DELHI, Feb 21 � The National Consumer Commission has asked the Arunachal Pradesh government to pay Rs 1 lakh as compensation to a passenger who claimed that he lost his job after his flight was preponed without prior intimation, reports PTI.
The Commission held the state government guilty of deficiency in service by preponing a flight�s departure without prior intimation to its passengers.
The apex consumer court directed it to pay Rs 1 lakh as compensation to the passenger who claimed he lost his job as he could not report to office on time on his first day after missing the flight.
The Commission passed the order on a plea of Pawan Hans Helicopters Limited, challenging Arunachal Pradesh State Consumer Commission�s direction to the state and the company to pay the complainant, Pasang Dorji Sona, a sum of Rs 4.60 lakh jointly and severally.
�We are of the view that preponing the departure time of the flight on October 8, 2001 by 40 minutes without prior intimation to all persons who held confirmed tickets, amounted to deficiency in service,� the Commission, comprising members Justice RC Jain and Anupam Dasgupta, said.
It said a compensation of Rs 1 lakh towards the cost of tickets for the air journey and other costs incurred by the complainant as also because of the physical harassment and mental tension caused to him, would meet the ends of justice in the present case.
But, it refused to consider that such compensation could be linked in any way to the alleged loss of future income to the complainant.
