SAN FRANCISCO, Oct 17: Apple has apologised to its Chinese customers, addressing the recent phishing scam which led to unauthorised App Store purchases with stolen Apple IDs, a media report said.
"We are deeply apologetic about the inconvenience caused to our customers by these phishing scams," Engadget quoted Apple as saying.
Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising as a trustworthy entity in an electronic communication.
According to a recent Wall Street Journal report, Chinese users who had connected their Apple accounts to mobile payment systems Alipay and WeChat Pay suffered from the scam.
"Scammers use any means they can - fake emails, pop-up ads, text messages, even phone calls - to try to trick you into sharing personal information. Use two-factor authentication (2FA) to protect your Apple ID," Apple Support wrote in a blog-post. - IANS