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APDCL adopts steps for hassle-free service

By The Assam Tribune
APDCL adopts steps for hassle-free service
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staff Correspondent

JORHAT, Jan 31: The Assam Power Distribution Company Limited (APDCL) has claimed that the number of electricity-related accidents in the State has dipped considerably on account of a slew of safety initiatives taken up by the company.

Addressing newspersons at the Bijuli Bhawan here on Saturday, the APDCL Chief General Manager (Safety, Customer Relations and Marketing) Abhijit Sarma Barua, said that during 2019-20 there were 357 electricity-related accidents across the State which affected the power company staff and citizens alike.

Barua said that of the 357 accidents, there were about 100 deaths. The CGM said that during the current year there had been about 150 electricity-related mishaps, out of which the number of deaths was about 30.

Stating that as per directive of APDCL Chairman VK Pipersenia, a number of measures were adopted by the company for ensuring safety of the employees and citizens.

“We have initiated several measures like upgrading distribution networks, immediate replacement of poles, lines, systems that were found to be in poor condition, raising of height of high-tension power cables etc.,” the CGM said.

He further disclosed that several customer-friendly steps were taken to provide customer satisfaction as other companies do with the motto of transforming APDCL into a customer-centric company.

He said that by logging into the company website (apdcl.org) any potential customer could apply for a connection (upto 25 kilowatt) and all necessary details regarding the process like documents to be submitted online were available in the website. The payment could be done online and applicants will be able to track the status of their applications, the CGM said.

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APDCL adopts steps for hassle-free service

staff Correspondent

JORHAT, Jan 31: The Assam Power Distribution Company Limited (APDCL) has claimed that the number of electricity-related accidents in the State has dipped considerably on account of a slew of safety initiatives taken up by the company.

Addressing newspersons at the Bijuli Bhawan here on Saturday, the APDCL Chief General Manager (Safety, Customer Relations and Marketing) Abhijit Sarma Barua, said that during 2019-20 there were 357 electricity-related accidents across the State which affected the power company staff and citizens alike.

Barua said that of the 357 accidents, there were about 100 deaths. The CGM said that during the current year there had been about 150 electricity-related mishaps, out of which the number of deaths was about 30.

Stating that as per directive of APDCL Chairman VK Pipersenia, a number of measures were adopted by the company for ensuring safety of the employees and citizens.

“We have initiated several measures like upgrading distribution networks, immediate replacement of poles, lines, systems that were found to be in poor condition, raising of height of high-tension power cables etc.,” the CGM said.

He further disclosed that several customer-friendly steps were taken to provide customer satisfaction as other companies do with the motto of transforming APDCL into a customer-centric company.

He said that by logging into the company website (apdcl.org) any potential customer could apply for a connection (upto 25 kilowatt) and all necessary details regarding the process like documents to be submitted online were available in the website. The payment could be done online and applicants will be able to track the status of their applications, the CGM said.

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