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808 complaints received through new app cVigil

By Rituraj Borthakur
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GUWAHATI, April 11 - At least 808 complaints have been received by State election authorities through the newly-launched app cVigil which aims at creating a fast-track complaint reception and redressal system.

The Android app can be used for reporting violations from the date of notifications for election. The uniqueness of the app is that it only allows live photo/video with auto location capture from within the app to ensure digital evidence for flying squads to act in a time-bound manner.

�So far, we have received 808 complaints through the app. People concerned are going to the field and taking necessary action on the complaints,� a State Election Commission official told The Assam Tribune.

Some of the complaints were �dropped� as they were hoaxes. �A majority of the complaints were related to hoardings and banners, defacement, etc. There were some complaints regarding holding meetings without permission,� the official said.

However, no serious case of violation of the model code of conduct was received till Wednesday afternoon, according to election officials.

People can register their complaints through the app till the model code is in place.

Officials said the app was launched because there was lack of a fast information channel to transmit and track complaints on model code violations. Delay in reporting of such violations has often resulted in the culprits escaping detection by the flying squads of the Election Commission entrusted to ensure enforcement of the code.

Further, lack of any documented, untampered evidence in the form of pictures or videos was a major hurdle in establishing veracity of a complaint ex post facto.

By using this app, citizens can immediately report incidents of political misconduct within minutes of having witnessed them and without having to rush to the office of the Returning Officer. cVigil connects vigilant citizens with the District Control Room, Returning Officer and field units, thereby creating a rapid and accurate reporting, action and monitoring system.

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808 complaints received through new app cVigil

GUWAHATI, April 11 - At least 808 complaints have been received by State election authorities through the newly-launched app cVigil which aims at creating a fast-track complaint reception and redressal system.

The Android app can be used for reporting violations from the date of notifications for election. The uniqueness of the app is that it only allows live photo/video with auto location capture from within the app to ensure digital evidence for flying squads to act in a time-bound manner.

�So far, we have received 808 complaints through the app. People concerned are going to the field and taking necessary action on the complaints,� a State Election Commission official told The Assam Tribune.

Some of the complaints were �dropped� as they were hoaxes. �A majority of the complaints were related to hoardings and banners, defacement, etc. There were some complaints regarding holding meetings without permission,� the official said.

However, no serious case of violation of the model code of conduct was received till Wednesday afternoon, according to election officials.

People can register their complaints through the app till the model code is in place.

Officials said the app was launched because there was lack of a fast information channel to transmit and track complaints on model code violations. Delay in reporting of such violations has often resulted in the culprits escaping detection by the flying squads of the Election Commission entrusted to ensure enforcement of the code.

Further, lack of any documented, untampered evidence in the form of pictures or videos was a major hurdle in establishing veracity of a complaint ex post facto.

By using this app, citizens can immediately report incidents of political misconduct within minutes of having witnessed them and without having to rush to the office of the Returning Officer. cVigil connects vigilant citizens with the District Control Room, Returning Officer and field units, thereby creating a rapid and accurate reporting, action and monitoring system.

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