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Snags in NRC website

By PRANJAL BHUYAN
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GUWAHATI, July 14 - At a time when the Supreme Court-fixed deadline of July 31 for submission of NRC forms is fast approaching, the official NRC website has proved to be a dampener with the online form submission system not working properly.

In the last few days there have been complaints from people regarding slow speed of the website as well as frequent problems in filling up the online NRC form and its submission.

This is especially ironic since the State government and the NRC State Coordinator�s office have been urging the people to use the online route for filling up and submitting the forms and supporting documents.

At times the relevant link would fail to open and in other instances even as a web user tries to save his or her uploaded information in the online form, the website would fail to respond.

Today, when attempts were made to go into the �Online Application Form Submission� link, the page displayed a message stating, �This server will be temporarily unavailable for maintenance purpose. Regret the inconvenience caused.�

On being contacted, State Coordinator for NRC Prateek Hajela told The Assam Tribune that engineers and experts at various locations were constantly working to upgrade the site.

He admitted that the online form submission through the website was not working, but assured that it would be sorted out in two to three days.

�Top experts are constantly working on our site and we have bought software from major global firms like Microsoft and Oracle. Already the website has improved a lot since the time it was initially opened. The software that we are using is state-of-the-art and a bit complicated and as we are running against time we are sometimes forced to directly use them without going for a trial run. Besides, when the user traffic goes up exponentially, sometimes the site may experience certain problems,� he added.

Hajela said a team of experts from Wipro are in the city and working to fix any problems. �In two days all problems will be taken care of,� he said.

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Snags in NRC website

GUWAHATI, July 14 - At a time when the Supreme Court-fixed deadline of July 31 for submission of NRC forms is fast approaching, the official NRC website has proved to be a dampener with the online form submission system not working properly.

In the last few days there have been complaints from people regarding slow speed of the website as well as frequent problems in filling up the online NRC form and its submission.

This is especially ironic since the State government and the NRC State Coordinator�s office have been urging the people to use the online route for filling up and submitting the forms and supporting documents.

At times the relevant link would fail to open and in other instances even as a web user tries to save his or her uploaded information in the online form, the website would fail to respond.

Today, when attempts were made to go into the �Online Application Form Submission� link, the page displayed a message stating, �This server will be temporarily unavailable for maintenance purpose. Regret the inconvenience caused.�

On being contacted, State Coordinator for NRC Prateek Hajela told The Assam Tribune that engineers and experts at various locations were constantly working to upgrade the site.

He admitted that the online form submission through the website was not working, but assured that it would be sorted out in two to three days.

�Top experts are constantly working on our site and we have bought software from major global firms like Microsoft and Oracle. Already the website has improved a lot since the time it was initially opened. The software that we are using is state-of-the-art and a bit complicated and as we are running against time we are sometimes forced to directly use them without going for a trial run. Besides, when the user traffic goes up exponentially, sometimes the site may experience certain problems,� he added.

Hajela said a team of experts from Wipro are in the city and working to fix any problems. �In two days all problems will be taken care of,� he said.