GUWAHATI, Dec 24 � Every consumer has the right to enjoy appropriate services, and it cannot be denied by anyone. Under no circumstance should consumers pay more than the maximum retail price. They can actually bargain over the MRP. On many commodities, shop owners put their own stickers seeking to make an extra profit. This was stated by Krishna Kanta Phukan, advisor to Consumers� Legal Protection Forum (CLPF) at a meeting held to mark National Consumers� Day in the city today.
In the meeting organised by CLPF and Pragjyotishpur Press Club, held at Chandrapur College, Phukan mentioned the risks created by bogus financial institutions, and urged the people to stay alert. No financial institution or agency can offer an interest rate of over 12 per cent on any deposit made by a customer, he added.
Arunima Buragohain, principal of Chandrapur College, also focused on the emergence of fake financial institutions and asked the people to be cautious in this regard. The students, in particular, were asked to be vigilant about such firms operating in the region.
Advocate Ajay Hazarika of the Consumers Legal Protection Forum spoke about the significance of National Consumers� Day and spelled out the legal remedies available to consumers whose rights were violated.
Bishnuram Boro, eminent social worker, who presided over the meeting, emphasized the need to become more aware as consumers so that the possibilities of being duped could be reduced.