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Kohima police station gets ISO certification

By Correspondent

DIMAPUR, Nov 22 - A police station in Nagaland became the first in the State to get an International Standard Organisation (ISO) 9001 certification.

�Kohima North Police Station has become the first police station/government office in Nagaland to receive the ISO 9001:2015 certification for quality management system,� said Kohima SP Manoj Kumar A.

Established as the first police station under the erstwhile Naga Hills district by the British regime in 1933, the police station has been awarded the ISO certification for meeting the specified parameters of quality management system on policing and related activities which include maintenance of public peace, law and order, prevention, detection and investigation of crime and criminal activities, emergency response, VIP security and prevention of human trafficking.

The police station, located in the heart of Kohima town, is headed by an inspector-ranked officer-in-charge and 88 other ranks. The process of certification was completed within 30 days through online application, process, upgrade, documentation and online auditing.

Kumar congratulated Sub-Divisional Police Officer (North) M Yambemo Humtsoe and the officer-in-charge of North Police Station, Chubaonen, on being able to complete the process for the ISO certification.

He said the Kohima Police initiated the process of certification by upgrading the existing facilities and adding additional elements with the sole objective to improving the quality of public service and making the police station more people-friendly and accessible.

Kumar said with the ISO certification, the police station would be able to provide better quality service to the public. He also spoke on the upcoming manual and guidelines for police personnel and training on maintenance of standard in service delivery.

ISO 9001 is an international standard that specifies requirements for a quality management system. Organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

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