MANGALDAI, April 7 - The new financial year has not proved to be beneficial for the bank customers of Mangaldai as they are facing a harrowing time while withdrawing cash from their bank accounts. Customers are seen rushing from one ATM booth to another or standing in long queues before those booths for the last few days.
Eman Ali, a teacher by profession, while talking to this correspondent on Thursday morning at around 8 at the SBI, main Mangaldai branch campus after finding all the ATMs cashless expressed anguish. � I have been moving from one ATM to another for the last four days without any success, � said the aggrieved teacher.
Upen Deka, an employee of the State Health department also faced this bitter experience and urged mediapersons to highlight this topic in their respective media. �We have to take so much of trouble only to withdraw our own cash from our savings account. You should properly highlight it in your media,� he maintained. Similarly, Pranab Saha, a leading entrepreneur and proprietor of a book stall reiterated that this situation has been prevailing for almost a week, which has adversely affected his business. �Due to the crisis of cash in the ATMs for the last one week, our business has been badly hit,� Saha lamented.
Meanwhile, a highly-placed source of SBI requesting anonymity informed this correspondent that the situation has arisen due to non-receipt of adequate cash from the RBI since November, even though necessary indent for cash requirement for the SBI main branch of Mangaldai has been placed before the RBI on a regular basis besides regular communication over the phone.
However SBI, Mangaldai is not receiving sufficient cash against high demand of payments of the bank. �We are making payments through a total of 62 ATMs under the control of our branch. We need cash of Rs 20 lakh for each of these ATMs, � the source explained. �We are very much concerned for our customers ahead of the Rongali Bihu celebrations and we have already placed our demand for cash. But we are not sure whether the RBI can fulfil our demand, since there is a report that the government had stopped printing of notes in the denomination of Rs 2,000,� he added.
Meanwhile, with the diversion of cash from other banks to SBI, Mangaldai, the situation has improved since Thursday evening, claimed a bank source. However, these received amount of cash can cater to the needs temporarily for the next few days, the source added.