GUWAHATI, April 13 - The Consumers� Legal Protection Forum, Assam, today submitted a memorandum to BK Mishra, Regional Director (North Eastern States) Reserve Bank of India, Guwahati office, and demanded that �necessary and strong steps� be taken to make cash available in the ATMs.
�The consumers are having a harrowing time. Cash must be made available in the ATMs so that the consumers do not have to face any problem in collecting money,� it said in a statement.
In the memorandum, advocate Ajoy Hazarika, secretary of the Forum and the Federation of North Eastern Consumer Organisation said that due to non-availability of cash in ATMs of most of the nationalised and private banks, the common people are enduring tremendous problems for the last few days across Assam.
�The condition of the ATMs of State Bank of India is the worst. Most of the government employees have failed to withdraw last month�s salary due to non-availability of cash in SBI ATMs,� the memo said.
SBI assurance: Meanwhile, PVSLN Murty, Chief General Manager, State Bank of India, Local Head Office assured today that by 12 noon majority of ATM across the State would be loaded with surplus cash. He added that special thrust would be given to 100 per cent availability of ATM cash (24X7) in selected vital locations like hospitals and market centres across Guwahati city and other centres.
Murty also said SBI would run mobile cash vans in Guwahati and other important centres of the State on Friday and also on Saturday, even though Saturday is a holiday for banks.